After 35 years of public service and 16 years at the helm of the Alcohol and Gaming Commission of Ontario (AGCO), Jean Major announced he will be retiring from his roles as Registrar and Chief Executive Officer by the end of August 2020.

Since 2004, Jean has been leading the AGCO on a deliberate modernization journey that has benefited every sector regulated by this organization. Under Jean’s leadership, the AGCO completely revolutionized its approach to regulation. It moved from a “one-size-fits-all” approach, in which all had to follow the same set of rigid rules, to a model where stricter conditions are only applied to areas of higher risk and where licensees have flexibility to choose how they will meet their regulatory obligations. Jean also established a culture of burden reduction, industry collaboration and customer service that are now driving principles behind all the AGCO’s work. This was all accomplished while ensuring the regulator remained a strong defender of the public interest and a responsible steward of both public and industry funds.

The AGCO’s Board of Directors and staff extend their deep appreciation to Jean and wish him all the very best for this next, well-earned chapter.

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