From the moment the COVID-19 pandemic began changing the world as we know it, we have been closely monitoring the situation and its potential impact on the 2020 Breeders’ Cup World Championships. The health and safety of our fans, participants, employees, athletes and the public at large have always been our top priorities and continue to guide all of our decisions. In recent weeks, and in working closely with Kentucky Governor Andy Beshear, local officials and public health experts, it has become clear that to accomplish these goals we must alter our plans for the upcoming World Championships.
As such, we have made the difficult decision to conduct the 2020 World Championships without fans in attendance. I can assure you that this decision was not made lightly and that I am just as disappointed about these unfortunate circumstances as anyone, given that this unusual year will mark my first Breeders’ Cup as President and CEO. We, however, cannot jeopardize the health and safety of our fans and the local Lexington community.
We sincerely apologize for this inconvenience and thank you for your patience as we fully assessed all available options. You will be receiving a full refund for your ticket purchase. Due to the high volume of refunds please allow up to 30 days for your refund transaction to be processed. Should you have any questions or need to speak to a customer service representative please call 859-514-9428, email us at bctickets@breederscup.com or visit our Ticket Refund page online.
If you purchased tickets through a secondary market provider you will need to contact them directly. If you purchased an Official Ticket Package from Breeders’ Cup Experiences, you should expect to receive an email from clientservices@breederscupexperiences.com in the coming days with more information.
Looking ahead, today we also announced that the Breeders’ Cup World Championships will be returning to Keeneland in 2022. The local community and loyal fans like you deserve the opportunity to experience the event at its full potential and we are delighted to be coming back to Lexington in just two short years. As a 2020 ticket holder, we will be offering you first access to purchase the same or similar tickets for the 2022 Breeders’ Cup World Championships. Our ticketing team will reach out to you directly in early 2022 to provide more information on this opportunity.
No one could have predicted the uncertain times we find ourselves in today. While we are disappointed by these developments, we recognize the need to be responsible citizens and to do our part to take care of one another. We are still committed to showcasing the world’s best racing and creating a thrilling event for all our fans worldwide to view from home. Our team is working hard with our partners at NBC Sports to deliver exciting and unique enhancements of the at-home viewing experience for the 2020 World Championships and look forward to sharing those with you on November 6 and 7. While you will not be able to be at Keeneland, we will do our best to bring Keeneland to you.
We hope that you and your family are, and remain, healthy and safe, and we thank you again for being a loyal fan of the Breeders’ Cup. We look forward to welcoming you to experience the Breeders’ Cup World Championships in person again when the time is right.
From the moment the COVID-19 pandemic began changing the world as we know it, we have been closely monitoring the situation and its potential impact on the 2020 Breeders’ Cup World Championships. The health and safety of our fans, participants, employees, athletes and the public at large have always been our top priorities and continue to guide all of our decisions. In recent weeks, and in working closely with Kentucky Governor Andy Beshear, local officials and public health experts, it has become clear that to accomplish these goals we must alter our plans for the upcoming World Championships.
As such, we have made the difficult decision to conduct the 2020 World Championships without fans in attendance. I can assure you that this decision was not made lightly and that I am just as disappointed about these unfortunate circumstances as anyone, given that this unusual year will mark my first Breeders’ Cup as President and CEO. We, however, cannot jeopardize the health and safety of our fans and the local Lexington community.
We sincerely apologize for this inconvenience and thank you for your patience as we fully assessed all available options. You will be receiving a full refund for your ticket purchase. Due to the high volume of refunds please allow up to 30 days for your refund transaction to be processed. Should you have any questions or need to speak to a customer service representative please call 859-514-9428, email us at bctickets@breederscup.com or visit our Ticket Refund page online.
If you purchased tickets through a secondary market provider you will need to contact them directly. If you purchased an Official Ticket Package from Breeders’ Cup Experiences, you should expect to receive an email from clientservices@breederscupexperiences.com in the coming days with more information.
Looking ahead, today we also announced that the Breeders’ Cup World Championships will be returning to Keeneland in 2022. The local community and loyal fans like you deserve the opportunity to experience the event at its full potential and we are delighted to be coming back to Lexington in just two short years. As a 2020 ticket holder, we will be offering you first access to purchase the same or similar tickets for the 2022 Breeders’ Cup World Championships. Our ticketing team will reach out to you directly in early 2022 to provide more information on this opportunity.
No one could have predicted the uncertain times we find ourselves in today. While we are disappointed by these developments, we recognize the need to be responsible citizens and to do our part to take care of one another. We are still committed to showcasing the world’s best racing and creating a thrilling event for all our fans worldwide to view from home. Our team is working hard with our partners at NBC Sports to deliver exciting and unique enhancements of the at-home viewing experience for the 2020 World Championships and look forward to sharing those with you on November 6 and 7. While you will not be able to be at Keeneland, we will do our best to bring Keeneland to you.
We hope that you and your family are, and remain, healthy and safe, and we thank you again for being a loyal fan of the Breeders’ Cup. We look forward to welcoming you to experience the Breeders’ Cup World Championships in person again when the time is right.
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